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Anti-dialogic Positioning in Change Stories: Bank Robbers, Saviours and Peons

Nic Beech

University of St Andrews, St Andrews, Fife, UK, pnhb{at}st-andrews.ac.uk

Stacy A. MacPhail

Staples Inc., Framingham, MA, USA, Stacy.macphail{at}staples.com

Christine Coupland

Nottingham University Business School, Nottingham, UK, Chris.Coupland{at}nottingham.ac.uk

Stories people tell of going through change incorporate and react to others around them. Positions can be taken in stories that tend towards the monological, having a singular perspective and being somewhat sealed off from others. Alternatively, stories can tend towards the dialogical, a multiple, less certain and more interactive mode. We explore multiple stories of an organizational change and analyse a paradoxical situation that emerges. We argue that although the stories may have the appearance of being dialogical, they can be seen as co-existing but self-sealing, or anti-dialogic. We introduce an interruption to the story and discuss a possibility for challenging anti-dialogic positioning in change stories.

Key Words: dialogue • fantasy • insulating identity work • self-sealing stories

Organization, Vol. 16, No. 3, 335-352 (2009)
DOI: 10.1177/1350508409102299
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A. D. Brown, Y. Gabriel, and S. Gherardi
Storytelling and Change: An Unfolding Story
Organization, May 1, 2009; 16(3): 323 - 333.
[Abstract] [PDF]