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Organization
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From Temples to Organizations: The Introduction and Packaging of Spirituality

Nurit Zaidman

Department of Business Administration, Ben-Gurion University of the Negev, Israel, zeidman{at}bgu.ac.il

Ofra Goldstein-Gidoni

Department of Sociology and Anthropology, and Department of East Asia Studies, Tel-Aviv University, Israel, ofrag{at}post.tau.ac.il

Iris Nehemya

Department of Business Administration, Ben-Gurion University of the Negev, Israel, kriaf{at}bgu.ac.il

This article is based on a research of Israeli spiritual consultants and their interaction with local organizations. The incorporation of ideas of spirituality into the world of efficient management and organizations seem on the outset to be `unnatural'. We show that while this inherent contradiction does not disappear, spiritual consultants employ various ways to overcome the anticipated resistance and to make an impact. These ways include not only attentive processes of selection and reframing of ideas before introducing them to the new setting, but often enough also methods of concealing and lack of transparency in the consultants' interactions with managers and or employees. We use domestication, as a key analytical concept. In spite all the familiarization and disguising techniques, spiritual consultants do bring new ideas into the organizational context. Unlike conventional consultants, they set an emphasis on the individual's awareness of his or her body, thoughts and feelings at the moment and by that challenge management expectation that employees would conform to their jobs and roles. Finally, we argue that consultants create `noise' in terms of the ideas that they promote but most of them `keep order' in terms of the way they choose to deliver these ideas.

Key Words: advice industry • consultants • domestication • Israel • organizations • spirituality • translation

Organization, Vol. 16, No. 4, 597-621 (2009)
DOI: 10.1177/1350508409104510


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